Help › Shop

Mark an order shipped or collected

Keep track of what has gone out, and let buyers know their order is on its way.

Steps

  1. Open More › Site settings › Shop.

  2. In Show, choose Orders. Orders waiting to go out are marked “To ship”.

  3. On the order, press Mark shipped, then add the Carrier, Tracking number and Tracking link if you have them.

  4. Leave “Email the buyer” ticked so they get the tracking, and press Mark shipped again to save.

  5. For an order someone picks up in person, press Mark collected once they have it. They aren’t emailed, since they were there.

  6. Need a spreadsheet of your orders? Press Export CSV.

The editor, with Mark shipped circled and each step numbered.

Or ask the Assistant: “How do I mark an order shipped?”

Tip: Marked one by mistake? Press “Not shipped yet” or “Not collected yet” on the order to take the mark off.