All help topics

Get help

Quick answers while you work, the Assistant that can do things for you, and how to reach a person.

  1. Ask the Assistant to do it for you: tell it what you want in your own words.

  2. Get help, or tell us something: find an answer, or send the team a note.

Contact support

  • From the editor: More › Site settings › Feedback. It is the fastest way, because your note already says which website it is about.

  • By email: support@aiwebinfra.com. Tell us which website, what you pressed, what you expected and what happened instead. A screenshot helps a lot. Never send your password or card number.

  • Can’t sign in? Email us from the address you signed up with.

  • Deleted a website by mistake? Bring it back yourself from Recently deleted for 30 days. After that, write to us within 90 days of deleting it.

  • Found a security problem? Write to security@aiwebinfra.com.